Contact Us

You can contact us via Live Chat, Whatsapp, Telephone or Email. 

Alternatively, you can fill out our contact form below and one of our representatives will get in contact with you.

Contact Details

The Shard - London Bridge (Same Day Watch Repairs)

RWR The Shard 
Unit 10 The Retail Arcade (Opposite Starbucks)
London Bridge 
SE1 9BZ

Opening Times

Monday - Friday
Saturday - Sunday

RWR (Postal Watch Repairs)

RWR
PO BOX 59491
London
SE2 8DJ

Opening Times

Monday - Friday
Saturday - Saturday
Closed

Same Day Repair Service

RWR is now offering same day watch repairs services at our new branch located at The Shard Retail Arcade, London Bridge.

Step 1 Arrive at our branch within our opening hours. No appointment is needed.

Step 2 Our sales techincians will look over your watch, let you know what needs to be done, how much it will be and how long it will take (usually within an hour).

Step 3 Leave your watch with us whilst we carry out all necessary repairs.

Step 4 Collect your repaired watch. Payment is always taken once all repairs have been completed.

Postal Watch Repair Service

Step 1 Obtain an estimate to repair via Live Chat, Telephone, WhatsApp or Email.

Step 2 Send your watch to: RWR PO BOX 59491 London SE2 8DJ

Step 3 We will contact you on receipt of your watch so you know it has arrived safely, confirm the price and carry out the necessary repairs.

Step 4 Once all repairs have been completed, we will then contact you for payment. Then dispatch the watch to your delivery address.

Collection Service

RWR is now offering a door to door watch collections and repair service.
Watch collection service: London and surrounding areas

Step 1 Obtain an estimate to repair via Live Chat, Telephone, WhatsApp or Email.

Step 2 Provide us with the postcode and details of your preferred point/day/time of collection.

Step 3 We will confirm the appointment and charge a non-refundable collection fee. This is usually £10 but could be more depending on distance/time. There will also be a return fee usually £10. But this will be subtracted of the overall repair bill if work is proceeded.

Step 4 We collect the watch, transport it to our secure workshop, carry out all necessary repairs and return the watch back to you. Final payments can be made via chip and pin or with cash.

If you have any questions about our watch repair services, need further assistance, or would like a free repair estimate, please get in touch with the team today.

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