Contact Us

If you have any questions about our watch repair services, need further assistance, or would like a free repair estimate, please get in touch with the team today.

Contact Details

Contact Details

RWR Head Office (Postal Repairs)

CNA PO Box 382
Gillingham
ME7 9DA

Opening Times

Monday - Wednesday
Thursday
-
Friday - Saturday
Sunday
-

Ross Watch Repairs

The glades shopping centre  
Lower mall unit 11  
Bromley  
BR1 1DN 

Opening Times

Monday - Wednesday
Thursday
-
Friday - Saturday
Sunday
-

Postal Watch Repair Service

Step 1 Obtain an estimate to repair via Live Chat, Telephone, WhatsApp or Email.

Step 2 Send your watch to: RWR, CNA PO BOX 382 GILLINGHAM, ME7 9DA

Step 3 We will contact you on receipt of your watch so you know it has arrived safely, confirm the price and carry out the necessary repairs.

Step 4 Once all repairs have been completed, we will then contact you for payment. Then dispatch the watch to your delivery address.

Collection Service

RWR is now offering a door to door watch collections and repair service.
Watch collection service: London and surrounding areas

Step 1 Obtain an estimate to repair via Live Chat, Telephone, WhatsApp or Email.

Step 2 Provide us with the postcode and details of your preferred point/day/time of collection.

Step 3 We will confirm the appointment and charge a non-refundable collection fee. This is usually £10 but could be more depending on distance/time. There will also be a return fee usually £10. But this will be subtracted of the overall repair bill if work is proceeded.

Step 4 We collect the watch, transport it to our secure workshop, carry out all necessary repairs and return the watch back to you. Final payments can be made via chip and pin or with cash.