Postal Watch Repair Service
Step 1 Obtain an estimate to repair via Live Chat, Telephone, WhatsApp or Email.
Step 2 Send your watch to: RWR, CNA PO BOX 382 GILLINGHAM, ME7 9DA
Step 3 We will contact you on receipt of your watch so you know it has arrived safely, confirm the price and carry out the necessary repairs.
Step 4 Once all repairs have been completed, we will then contact you for payment. Then dispatch the watch to your delivery address.
The best way to send your watch
We always recommend that you send it via Royal Mail Special Delivery, as it is insured and traceable. This method is used in the jewellery trade throughout the UK.
We always suggest that you send the watch without the original box as this will cost more in postage. For all watches received with heavy boxes that you wish to be returned back to you with the watch will incur an additional £5 charge. Just be sure that the watch is wrapped securely in bubble wrap and a padded envelope. Please insert a note with your contact details and return address in the parcel.
NB: Royal Mail Special Delivery comes with £500 basic insurance. If you require more, just ask a member of the Post Office to increase it when posting.
