Keep your timepiece ticking with our Mini Service.

Our Mini Service ensures your timepiece stays accurate and reliable.

RWR Offers Exclusive Swiss Made Renata Premium Watch Batteries

RWR has the exclusive distinction of being the first and only company in the UK to provide a Mini Service and Swiss Made Renata Premium watch batteries. While standard Swiss Renata batteries typically last for an average of 3 years, Premium Renata batteries offer even better quality. They last up to 60% longer and guarantee 100% leak-proof usage. By upgrading to Renata Premium batteries, you can rest easy knowing your watch will stand the test of time.

Tag Heuer watch

What Does a Mini Service Include?

The Mini Service option is a comprehensive package that includes several premium features. With the Mini Service, you can expect a premium battery that provides long-lasting performance. Additionally, the internal mechanism of the watch is re-oiled, which can help to delay future service intervals.

You will enjoy 24-month guarantee coverage to ensure peace of mind. As part of the package, your watch will undergo a full polishing of the case and bracelet (available only for stainless steel), which will effectively remove most scratches, leaving your timepiece looking like new.

Moreover, an ultrasonic cleaning of your watch case and bracelet is included, which can remove dirt trapped between the links of the bracelet and around the watch casing. Furthermore, this cleaning process is effective in killing 99.9% of bacteria, including COVID-19, giving you added peace of mind.

Battery Replacement Information

Whenever you replace the battery in your watch, our company always makes sure to reseal it and conduct a pressure test as needed. That’s because opening the watch breaks the seal, which normally protects the internal mechanism from dust, dirt and moisture. If you fail to reinstill or replace that seal, then the watch will no longer remain water-resistant. This can allow all sorts of contaminants, such as sweat, to enter the watch and cause damage to the quartz watch movement. Ultimately, this could result in a very expensive service bill and perhaps require a new movement entirely.

Bering watch service

Prevention Is Better Than Cure

 Is our guiding principle at the company, and we ensure that every mini service we perform meets our high standards. During the mini service process, each watch undergoes the same procedure, which includes:

  • Cleaning the case back before opening the watch to remove any dirt trapped between the grooves. Leaving dirt to fester inside can cause blockages or damage to the mechanism.

  • Once the watch is opened, we remove the gasket and thoroughly clean where the gasket sits and around all edges of the watch casing and the internal watch mechanism. This is to ensure that no dirt or dust will damage the internal mechanism.

  • We then carefully remove the old battery, which can sometimes leak acid into the watch and cause serious damage to the quartz movement. The old battery is inspected, and any remaining acid is cleaned, along with any crystalized acid, which can clog the watch and result in the watch needing service.

  • Next, the internal mechanism is removed from the casing, along with the dial.

  • The watch mechanism is then disassembled into individual components, oiled, and reassembled. This process helps maintain the health of the internal mechanism and delays service intervals.

  • Next, we remove the bracelet from the head of the watch and polish them both to manufacturer standards. While we cannot remove deep scratches completely. However, most scratches will be removed. Some watches have a mirrored polished finish, while others have a matt/satin finish, and some have a combination of both.

  • The head of the watch and bracelet are cleaned thoroughly with the ultrasonic cleaner and by hand.

  • We fit a new premium battery and inspect and clean the movement before securing it back into the head of the watch.

  • The gasket is thoroughly inspected for any imperfections. If there are any imperfections, the watch won’t be sealed correctly. We replace the gasket if necessary. If the gasket is in pristine condition, we coat it in special watchmakers’ silicone grease and fit it back into its position. The silicone grease creates a protective barrier that prevents any contaminants from entering the watch.

  • We check the spring bars and replace them if necessary to ensure the watch will be secured properly. Then, we reassemble the watch.

  • The correct time and date, as well as all features such as stopwatch and alarms, are set and tested to ensure proper functionality.

  • The watch is then pressure tested to ensure it is resealed correctly and back to manufacturers’ standards.

  • One more quality control test is done before giving it an RWR approval and deeming it fit to be returned to the customer.

  • The end result is a watch that looks and functions as if it were brand new.

Book a Mini Service in Branch

Due to the complications of the Mini service, the watch will require undivided attention, so we are unable to perform this at our branch. It will get done at our workshop.

However, the Mini service can be booked in at our branch and we will transport it securely to our workshop. No appointment is needed at our branch.

Postal Service

If you are not local to our branch you can opt in for our postal service. Where the estimated turn around is only 5 days. This is a lot faster than jewellers and manufacturers who can quote up to around 4 weeks just for a battery replacement.

Collection Service

For our customers that live within London and surrounding counties and are unable to travel or leave their abode to go to the post office. We now offer a collection service. We will collect the watch from your home, repair it and deliver it back to you.

Need A Specialist Mini Service?

"Efficient expert service from RW Repairs in The Glades Bromley. Called in advance to check waiting times and was advised on the next time to attend to avoid a long wait. Dropped two watches off for new batteries plus a clean and reseal for my Tag H. Went shopping and returned in 45 mins - everything was ready and waiting just as promised. Perfect service. Thank you!"

C from Catford