Prevention Is Better Than Cure
Is our guiding principle at the company, and we ensure that every mini service we perform meets our high standards. During the mini service process, each watch undergoes the same procedure, which includes:
Cleaning the case back before opening the watch to remove any dirt trapped between the grooves. Leaving dirt to fester inside can cause blockages or damage to the mechanism.
Once the watch is opened, we remove the gasket and thoroughly clean where the gasket sits and around all edges of the watch casing and the internal watch mechanism. This is to ensure that no dirt or dust will damage the internal mechanism.
We then carefully remove the old battery, which can sometimes leak acid into the watch and cause serious damage to the quartz movement. The old battery is inspected, and any remaining acid is cleaned, along with any crystalized acid, which can clog the watch and result in the watch needing service.
Next, the internal mechanism is removed from the casing, along with the dial.
The watch mechanism is then disassembled into individual components, oiled, and reassembled. This process helps maintain the health of the internal mechanism and delays service intervals.
Next, we remove the bracelet from the head of the watch and polish them both to manufacturer standards. While we cannot remove deep scratches completely. However, most scratches will be removed. Some watches have a mirrored polished finish, while others have a matt/satin finish, and some have a combination of both.
The head of the watch and bracelet are cleaned thoroughly with the ultrasonic cleaner and by hand.
We fit a new premium battery and inspect and clean the movement before securing it back into the head of the watch.
The gasket is thoroughly inspected for any imperfections. If there are any imperfections, the watch won’t be sealed correctly. We replace the gasket if necessary. If the gasket is in pristine condition, we coat it in special watchmakers’ silicone grease and fit it back into its position. The silicone grease creates a protective barrier that prevents any contaminants from entering the watch.
We check the spring bars and replace them if necessary to ensure the watch will be secured properly. Then, we reassemble the watch.
The correct time and date, as well as all features such as stopwatch and alarms, are set and tested to ensure proper functionality.
The watch is then pressure tested to ensure it is resealed correctly and back to manufacturers’ standards.
One more quality control test is done before giving it an RWR approval and deeming it fit to be returned to the customer.
The end result is a watch that looks and functions as if it were brand new.